IT Support in London

Your IT Department, Your IT Manager, Your Business Partner

Managed IT Support London

If your business is based in London, you’re spoilt for choice when it comes to IT support. Many hundreds of companies are vying for your business, so why consider ICT Solutions?

First and foremost, we’ve made our name by being adaptable, flexible and responsive to ensure our clients’ needs are met. Whether you have three or three-hundred IT users, our approach and standards of service are bespoke but also consistent. To us, every client matters – and we always acknowledge that each business’ requirements are unique. 

Perhaps that’s why, in over 10 years of trading, we have never lost a single customer through poor service or cost.

The ICT Solutions approach

At ICT Solutions, we have the expertise and capacity to deliver complex and large-scale IT services in London. We also know how to look after and listen to SMEs who have limited budgets.  

We offer our IT support in three different packages. Bronze includes unlimited access to remote IT support, while customers with more complex requirements can opt for our Silver or Gold packages which include different levels of on-site support. With our base in central London, we can provide you with this on-site IT support as quickly as possible. 

What we offer

Complete business IT support. We’re the perfect alternative to a full IT department. ICT Solutions can look after all of your IT and cloud services, if that’s what you require. 

Proactive IT maintenance and monitoring. We will constantly monitor your system so that we can anticipate and fix any issues on the horizon.

Temporary/emergency IT support.  ICT Solutions will cover planned (or even sudden) absences within your own IT team, providing full support where necessary to ensure no interruption to your business.

24/7 fully managed IT support. If you’re searching for the best managed IT support in London, you will have access to 24/7 support if you choose ICT Solutions, no matter which package you pick. 

Outsourced helpdesk. Our helpdesk is central to our support service. This means that our team of engineers can be on hand as soon as issues arise. 

Secure connection. We establish a secure connection to every client’s system. If something goes down, we’ll probably know about it before you do.

IT support by sector. We have specialist knowledge in a variety of sectors, including education, healthcare and the government.

Specialist knowledge. Whether your business is in need of a new software as a service (SAAS), hosted data backup or even hardware services such as data cabling installation, our specialist knowledge means we can provide you with everything you need and more.

Want to find out more? Contact us today

ICT Solutions – London Office

3rd Floor, 86-90 Paul Street, London, EC2A 4NE

Tel: 0207 628 6479

WHAT OUR CLIENTS THINK

ICT Solutions are deemed to be an extension of our own IT department as they have been seamlessly weaved into our organisation structure due to the distances and time-zones involved. From day-to-day IT hardware and software support through to the fit-out and cabling of our new London offices – Carl and the team are always on hand to keep our business moving when we need it. 

Paul Jones
Sales Director – Europe
Bobrick Washrooms Limited