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5 Ways an IT Support Company Can Help Your Business in 2018

29 December 2017

The new year is just around the corner and we’re gearing up for another year of helping our customers with all of their IT needs, from on-site installations to remote support. However, you might still be wondering how an IT support company can help your business operate or grow so we’ve put together 5 reasons to consider coming to us for IT support in 2018.


Cost Saving

Although the idea of having an IT department in-house is appealing, it’s simply not financially feasible for most small businesses. The salary for a single IT Manager would normally fall between £30,000 and £50,000 per annum, a considerable expense before you even think about recruitment, training, and benefit costs.

For a much smaller sum, you can get managed IT support from an outsourced IT support company such as ICT Solutions and benefit from the expertise of a team of specialist IT gurus, engineers, and account managers.

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Preventative Action

For small businesses without an IT support department, IT based problems are almost always only noticed after they have done their damage. Whether they result in a loss of productivity, data, or business, IT issues are best stopped proactively, not reactively.

Here at ICT Solutions we pride ourselves on proactive fixes and managed IT support, and we want to ensure that your systems are optimised at all times to keep your business running smoothly. This means that every time we’re on site, we’ll be looking for ways to stop potential problems in their tracks.



In the light of recent large scale cyber-security concerns, protecting your business from cyber-attacks and malicious software will be more important than ever in 2018. Antivirus software, firewalls, and password protection are all essential things to consider, but it can be difficult to keep every device in your business up to date.

We don’t take security lightly at ICT Solutions and our direct partnership with leading security software brand AVG benefits our customers. We offer you peace of mind protection across all of your computers, with no need for individual licenses or worry over installing new versions.

it support security

Focus on Business

An often overlooked benefit of using an IT support company is the freedom it gives you to focus on looking after other parts of your business. With no responsibility to consider your IT needs, you’ll have plenty of time to work on development strategies, new sales approaches, or marketing methods.

What’s more, we don’t just provide generic, one-size-fits-all support, we get to know your business and adapt our approach to suit it. This should give you reassurance, knowing that your business’s IT needs are being looked after as well as they possibly can be.


Looking to the Future

As we’re immersed in the world of IT, we’re constantly considering new technologies, hardware, and software that could help our customers. In-keeping with our proactive support, we strive to stay ahead of the curve and make sure that you’re presented with opportunities to update your IT systems when it’ll benefit you.

Our infrastructure service frees you from the need to manage, update, or even think about how you could be making your systems more futureproof. Leave it to us!


The Right IT Support Company For You

If 2018 is the year you want to let go of your IT worries and pass the responsibility on to a group of experts, we want to hear from you. We provide excellent IT support and services across Liverpool and the North West, with outstanding customer feedback reinforcing our reputation.

Contact us if you want to learn more about how we can help your business to grow in 2018 or give us a call on 0151 230 2424 for a more in-depth chat!