IT SUPPORT LONDON
LONDON it support
YOUR LOCAL IT DEPARTMENT
Serving businesses across London, from Canary Wharf to Chancery Lane.
If your business is based in London, you’re spoilt for choice when it comes to IT support. Many hundreds of companies are vying for your business, so why consider ICT Solutions?
Trusted IT Support across London
First and foremost, we’ve made our name by being adaptable, flexible and responsive to ensure our clients’ needs are met. Whether you have three or three hundred IT users, our approach and standards of service are bespoke but also consistent. To us, every client matters – and we always acknowledge that each business’ requirements are unique.
Perhaps that’s why, in over 10 years of trading, we have never lost a single customer through poor service or cost.
Our iT Support services in London
Why choose ICT Solutions in London?
Fast on-site response across Greater London
Wherever you’re based in Canary Wharf, Bank or the rest of Greater London. ICT Solutions provides rapid on-site IT support to resolve issues before they disrupt productivity. Our engineers are strategically located across the city, combining remote monitoring and swift dispatch to deliver guaranteed response times and minimal downtime. With local experts always nearby, your business is never left waiting when technology matters most.
Award-winning security & cloud expertise
Stay ahead of evolving cyber threats with ICT Solutions’ award-winning security and cloud services. We deliver advanced protection through managed firewalls, multi-factor authentication and encrypted cloud hosting – all monitored 24/7. Ensuring compliance and data safety. Our specialists also handle seamless migrations to Microsoft 365, Azure, and hybrid environments, reducing downtime and keeping your business secure, scalable, and future-ready.
Dedicated account management local to you
At ICT Solutions, IT support is personal. Every London client is paired with a dedicated local account manager who understands your business, coordinates your support, and ensures your IT strategy aligns with your goals. From performance reviews to infrastructure planning, your account manager provides a single, trusted point of contact. Someone local who knows your systems and your success inside out.
Industries we support across London
Manufacturing
Precision, productivity, and reliability are vital in manufacturing and your IT infrastructure should be no different.
ICT Solutions provides industrial-strength IT support for London’s manufacturing firms, ensuring minimal downtime and smooth integration between operational technology and digital systems. From automated backups to network monitoring and disaster recovery, we keep your production running efficiently.
Finance
In London’s financial hub, speed and security are everything.
ICT Solutions supports financial firms in Canary Wharf and beyond, delivering FCA-compliant IT solutions that protect sensitive data and guarantee uptime. Our secure cloud environments, encrypted communications, and rapid response support ensure you can meet client demands and regulatory requirements without compromise.
Legal
For London’s legal sector, particularly those based around Chancery Lane.
Data confidentiality and reliability are paramount. We provide IT support tailored to law firms’ needs, including secure case management integration, data encryption, and compliance with GDPR and SRA standards. With ICT Solutions, you can trust your systems to safeguard every file, client record, and email exchange.
Government
Public sector organisations across Greater London rely on ICT Solutions for secure, compliant, and cost-effective IT support.
We deliver managed infrastructure, cybersecurity frameworks, and continuity planning that meet the strictest regulatory standards. Our government IT services enable smoother digital transformation while protecting sensitive data and ensuring uninterrupted service delivery.
Healthcare
When every second matters, downtime isn’t an option.
We provide specialist IT support for London's healthcare sector, including clinics and care providers. We focus on secure data management, system resilience, and maintaining compliance with NHS Digital and GDPR standards. Our proactive monitoring and backup solutions keep patient information protected and systems operational around the clock.
Education
ICT Solutions supports London’s schools, colleges, and universities with dependable IT services that enhance digital learning and administrative efficiency.
From network security and data management to managed Wi-Fi and hardware support, we help educational institutions maintain safe, connected, and high-performing environments that empower both students and staff.
Case Studies
Rated 5★ for IT Support in London
I have known Carl for over a year and have consistently found him to be exceptionally helpful and attentive. His customer service is outstanding—he always provides timely support whenever we need it. Carl demonstrates a high level of expertise in his field and consistently goes above and beyond to ensure our needs are met. I would highly recommend his services to anyone seeking reliability, professionalism, and excellence.
Chris Ho ★★★★★
Been back to ICT Solutions this week and they delivered again. Thank you for coming to the rescue again and especially Tom whose knowledge is fantastic and attention to detail second to none. Cheers guys. Thank you ICT Solutions Limited for a speedy response and clear instructions. Nothing is too much of an issue for them. Can’t thank you enough.
Dom Wilcox ★★★★★
ICT Solutions is great I couldn’t recommend them more. I recently had troubles with my laptop and it was no trouble for them to take a look and they was very quick to respond and take action to fix my issue. Couldn’t recommend them enough.
Jamie Braithwaite ★★★★★
IT Support London – Frequently Asked Questions
Do you offer different IT support packages?
Yes. We provide three support tiers — Bronze, Silver, and Gold — each including our full cybersecurity stack, proactive monitoring, and unlimited remote support. The difference lies in the level of on-site support included.
Do you provide Co-Managed IT Support to assist our in-house IT team?
Absolutely. Our Co-Managed IT Services are designed for businesses with internal IT staff who need additional resources, tools, or escalation support. We integrate seamlessly with your team to strengthen IT operations, security, and service delivery.
Do you provide telecommunications services as well as IT support?
Yes. We supply and support business broadband, leased lines, and VoIP phone systems — all designed to integrate with your IT infrastructure for reliable connectivity and communication.
Do you handle data cabling and fibre installations?
Yes. Our engineers design, install, and certify structured copper and fibre optic cabling networks. We also provide fusion splicing, testing, and wireless network installation to ensure your infrastructure performs at its best.
Are you Cyber Essentials Plus certified?
Yes. ICT Solutions is Cyber Essentials Plus certified — the highest level of accreditation under the government-backed scheme — demonstrating our commitment to robust cybersecurity practices.
Which geographical areas do you cover?
We support clients across the UK, with a strong base in the North West. Thanks to our remote monitoring and management tools, we deliver the same rapid response and high-quality service nationwide.
What makes ICT Solutions different from other IT providers?
We do things differently. When you call, you go straight through to an engineer — no menus, no chatbots, no receptionists. Our average answer time is just 12 seconds, and every issue is tracked through our HaloPSA system for full visibility and accountability.
How quickly do you respond to support requests?
Our team answers calls in an average of 12 seconds and begins working on critical issues immediately. All tickets are triaged and prioritised through our HaloPSA system to ensure rapid resolution.
Do you offer 24/7 support?
Yes. Our systems are monitored around the clock, and our out-of-hours service ensures that critical incidents are handled promptly — giving you complete peace of mind at all times.
What cybersecurity solutions are included in your support packages?
All clients benefit from our complete security stack, which includes endpoint protection, patch management, email filtering, multi-factor authentication enforcement, and managed detection and response (MDR) powered by Huntress.
Get in touch
TO FIND OUT MORE ABOUT HOW WE CAN HELP YOU, GET IN TOUCH TODAY.
0207 628 6479 Alternatively leave us a message via our contact form and we’ll get back to you!How We Support Businesses UK-Wide
WE ARE QUALIFIED
Trusted by big names such as Microsoft, Dell and Bitdefender to deliver their products and services to you, ICT Solutions are here to help make things easier for you. We provide the best products and managed IT services so you can do what you do best: run your business.
SECURE YOUR BUSINESS, STAY COMPLIANT AND SAVE ON COSTS.
Average Response Time
18
minutes, over the last 2 monthsAverage Customer Rating
4.8
out of 5, for the last 12 monthsAverage Cost Saving
26 %
per permanent member of IT staff
STRATEGIC PARTNERS
We work with some of the biggest names in the industry to provide you with the best IT support in the UK.
CLICK ON THEIR LOGOS TO READ MORE ABOUT THEM.
